P: +1 510 649 2201
Contact CSI Sales
M-F: 8am - 5pm (Pacific Time)

P: +1 510 649 2203
M-F: 5am - 7pm (Pacific Time)

E: license@csiamerica.com
M-F: 24 Hours

Maintenance Subscribers ^*

P: + 1 510 649 2202
M-F: 6am - 5pm (Pacific Time)

E: support@csiamerica.com
M-F: 24 Hours

^*Users with expired maintenance are not eligible for technical support. To purchase maintenance, contact CSI Sales or call +1 510 649 2201.

International Channel Partners

Channel Partner Map & Directory

If you purchased your software through one of our international channel partners and have questions regarding support, upgrades, or maintenance, please contact them directly.

Self-Support

Watch and Learn Videos

CSI Knowledge Base

Online training sessions utilize web and tele-conferencing technology to deliver a convenient and interactive training, experience for users of SAP2000, CSiBridge, ETABS and SAFE, software. You may choose from among pre-designed or custom, sessions. Each session typically lasts 1–2 hours, depending upon, the complexity of the training topic, and includes live question and answer sessions.
E: education@csiamerica.com

For compliments, complaints, and general feedback.
E: feedback@csiamerica.com