Customer Center Features

User Management Dashboard

Customer Center Administrators can manage user roles and permissions, add new contacts, import contacts in bulk, and inactivate contacts.

Add and Remove Contacts

Customer Center Administrators can add and remove contacts, and set a role to each contact.

Pay Quotes

Securely pay quotes and communicate with CSI Sales representatives.

Technical Support

Create and manage technical support incidents.

Manage Software

View software asset information including activation codes, upgrade software covered by maintenance, renew licenses and manage subscriptions. 

Downloads

Access software downloads for the CSI Software that you own.

Cloud Licensing Monitor

The Cloud Licensing Monitor is a tool in the CSI Customer Center that shows a live snapshot of information about cloud licenses that are currently in use by users at your company.

Cloud License Historical Usage Data

Users can track daily cloud license usage and more importantly track how often users fail to get a cloud license. Users can also "drilldown" to see when such failures happened and by which computers.